Privacy Policy
Last Updated: November 2025
Hibiscus Wireless is founded on the principle of maximum privacy and anonymity. Our policy is simple: We collect the minimum amount of data required to provide a reliable service and nothing more.
1. Data We DO NOT Collect (The Anonymous Promise)
- No KYC: We do not collect your name, address, date of birth, or government ID.
- No IP Logs: We do not log the IP addresses tied to your data usage.
- No Content Monitoring: We do not intercept or monitor the content of your communications (emails, messages, web traffic).
- No Location Data: We do not track or store your precise location.
2. Data We MUST Collect (Service Operation)
The following data is collected solely for billing, network management, and regulatory compliance (where required for voice/text add-ons).
- eSIM Identifier: The unique ID of your eSIM profile, necessary for activation and authentication on our partner networks.
- Data Consumption: Total amount of data (GB) consumed for billing purposes (Paygo) or data cap enforcement (Unlimited). This is anonymized after usage statistics are tallied.
- Voice/SMS Metadata (Optional): If you purchase Anonymous Voice/Text add-ons, we maintain routing logs (destination number, time, duration) for billing purposes, but these are not tied to your identity.
- Payment Data: Anonymous cryptocurrency transaction IDs or temporary card payment tokens (handled by third-party processors).
3. Data Sharing & Requests
We are engineered to refuse external data requests. Since we do not possess identifiable user data (no KYC, no IP logs), we have nothing to provide in response to subpoenas, warrants, or civil requests.
4. Data Retention
Billing and usage metadata is anonymized and deleted on a rolling 90-day basis, or immediately upon deletion of your eSIM profile, whichever comes first.